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Shipping Policy

Summary of Shipping Protocols

This Shipping Policy articulates the processes Pixbackdoor and its delivery collaborators employ to oversee distribution, logistics, and shipping activities. As a primary provider of informational services, Pixbackdoor adheres to this uniform policy for any physical product shipments to maintain transparency and reliability.

Order Processing Time

Once an order is confirmed, processing generally takes place within standard business hours. Customers will be informed if any additional checks or measures are necessary. Processing durations may vary due to product type, demand fluctuations, or recognized public holidays.

Delivery Alternatives

Pixbackdoor collaborates with well-regarded carriers and logistics companies. Delivery options might encompass postal services, courier systems, or other appropriate channels depending on shipment destinations. After dispatch, tracking data will be provided to customers whenever possible.

Shipping Destinations

The availability of shipping depends on your location, customs laws, and delivery hurdles. Customers should ensure eligibility for shipping before ordering. Pixbackdoor cannot guarantee services to areas limited by restrictions or challenging courier access.

Delays and Responsibility

Although we strive to meet the anticipated delivery schedules, unexpected delays may arise due to circumstances beyond our direct control, such as adverse weather, customs regulations, or issues with carriers. Pixbackdoor holds no responsibility for losses or disturbances resulting from delays caused by third-party delivery providers.

Lost or Damaged Packages

If a shipment is delivered damaged or does not arrive within the anticipated timeframe, customers should contact Pixbackdoor immediately. We will liaise with the carrier to resolve the issue and, if needed, offer a replacement or refund in line with our Refund Policy.

Policy Activation Date

This Shipping Policy was modified in January 2025 and remains active until further updates are provided.